Monday, 9 June 2014

Dinosaurs in Space!

PCs and smartphones have pushed mainframes to the brink of extinction on Earth, and yet mainframes still thrive in space.

Most every satellite in orbit is a floating dinosaur - a bloated, one-off, expensive, often militarized, monolithic relic of the mainframe era. The opportunity for entrepreneurs today is to launch modern computer networks into space, disrupting our aging infrastructure with an Internet of microsats. 

Credit DeviantArt.com
So why has it taken so long for modern computing to reach space? Gravity. It’s hard to launch things. Governments have the money and patience to do it, as do large cable and telecom corporations. These players are slow to innovate, and large satellites have met their basic needs around science, defense, and communications, albeit at very high costs.

That’s changing:  several IT trends have come together to herald the extinction of these orbiting pterodactyls:
  • Moore’s law has reached the point where a single rocket launch can be amortized across dozens of tiny satellites, and the replacement cost is so low that we needn’t burden our missions with triple redundancies and a decade of testing
  • Global computing clouds make it easy to deploy ground stations; and
  • Advances in Big Data enable us to process the torrential flows of information we get from distributed networks

These trends have reduced the cost of a single aerospace mission from a billion dollars down to a hundred million just as the early-stage VC community amassed enough capital to undertake projects of this scope. And now that a handful of venture-backed startups like SpaceX and Skybox are demonstrating success, the number of aerospace business plans circulating through Sand Hill Road has climbed faster than a Falcon 9.

With each successful startup, progress accelerates and synergies emerge. As SpaceX makes launches cheaper, it opens the frontier to more entrepreneurs. Pioneers like Skybox and Planet Labs have to build end-to-end solutions for their markets, including everything from satellite buses to big data search algorithms; but there will soon evolve an ecosystem of vendors who specialize in launch mechanisms, cubesats, sensors, inter-sat communications, analytics, and software applications.

So who are the customers for a space-based Internet? At first, aerospace startups will disrupt two large markets:

·       Scientific exploration of space.  In the past, costly scientific missions such as Apollo ($355 million in 1966), ISS ($3 billion/year), Hubble ($10 billion), and Cassini ($3.3 billion) were designed and built by government agencies. Expect startups to disrupt this market with innovations in rocketry, robotics, optics, cloud computing, space suits, renewable energy, and more.

·       Communications. Government defense agencies spend considerable sums on communications to serve their space-based weapon systems and intelligence bureaus. Media and cable companies also commission satellites to serve their consumers. Microsat networks of radios will supply these customers more cheaply and reliably.

While spatial avionics improve with Moore’s Law, certainly some payloads, like telescopes and robots, cannot be miniaturized beyond the constraints of physics. But even these missions will benefit from the cheap, rapid testing available on a nanosatellite.  Just as programmers today can build entire software companies using a free A.W.S. account and the open source LAMP stack, space-faring entrepreneurs can now explore myriads of new business models by launching $1,000 cubesats out of ISS.


In addition to disrupting existing markets, microsat networks in space will enable a new and important capability:  Planetary Awareness. When we surround our planet with sensors across the frequency spectrum, we will have access to data that opens up new markets. Today, we have sensors across our landmasses, but adding sensors in space, the ocean, and the atmosphere will illuminate both natural phenomena and human logistics. 

Planetary Awareness will enable many capabilities of high social value:

o   Aviation and maritime safety: The need for tracking and communicating with aircraft and ships is in the public eye today following the loss of flight MH370.

o   Nature surveillance: Predict and monitor weather, global warming, natural disasters, and the risk of meteor damage (as pioneered by the B612 Foundation).

o   Global journalism: Expose protests, genocides, and other state-censored events.

Planetary Awareness will also open new markets of high economic value, which are much more likely to drive the success of aerospace startups:

o   Finding natural resources: Minerals and fuel sources abound upon the ocean floor (as discovered by Liquid Robotics’ fleet of WaveGliders) and near-Earth asteroids (as Planetary Resources promises to find using cheap microsats).

o   Financial services: Tracking human activity and commerce (e.g. the proverbial counting of cars in parking lots) yields valuable data to merchants, logistics providers and investors.

o   Military and geopolitical intelligence: Governments already purchase imagery for this use, but visibility will greatly expand from more frequent flyovers, video, radio surveillance, and automated analytics.

Geospatial imaging attracts many startups because it is already a robust and underserved market, but the opportunity to enable planetary awareness is much broader.  Dan Berkenstock didn’t start Skybox Imaging just to sell images and video: he had a more profound vision for the impact that startups can have on the aerospace industry.  His mission attracted co-founders from Stanford and NASA, his CEO Tom Ingersoll from Universal Space, aerospace legends like Joe Rothenberg who led the Hubble repair as well as other star engineers and investors. And now Skybox is proving that they, along with SpaceX and other nimble startups, will displace dinosaurs in space with data services driven by constellations of smart microsats. 

Wednesday, 23 April 2014

The Admins in BVP's Companies Are No Longer "Unsung" Heroes

With sincere appreciation for the thankless job executed day in and out by the admins at BVP and our portfolio companies, I spent today with a barbershop quartet making our way from San Jose to San Francisco serenading these heroes of Silicon Valley. The final stop, captured below, was at Smule to recognize office manager Erika San Miguel.

Wednesday, 9 April 2014

Jukebox Saturday Night! (and Saturday afternoon)

If you like a cappella singing, come hear Voices in Harmony along with Stanford's Mendicants and other groups who will join us this Saturday in Santa Clara at 2PM and 7:30pm.  It's shaping up to be a great show.  Tickets



Monday, 31 March 2014

How to Land a Job at a Hot Startup

Congrats to Zhen, who joins Smule today, after submitting the resume below. Zhen used Smule's Sing! app to compile his resume from 7 original tracks of vocals, violin and guitar.

Wednesday, 26 February 2014

Cyber Soothsaying: Where There's a Way, There's a Will

This week, the RSA Conference draws its annual pilgrimage of data security professionals seeking insights on market and technology trends. As a seed-stage security investor in this industry, it has been my job to predict the future of cybersecurity, and so now’s a good time to share two important rules that have served me well:


(i)                Follow the Money: what’s the most lucrative opportunity emerging for hackers today? Identify the hacker’s next big opportunity, and you know who will need to respond! This rule, for example, steered me toward spam in 2002 (Postini), online banking theft in 2004 (Cyota), geopolitical warfare in 2009 (Endgame) and DDoS attacks in 2013 (Defense.Net).

(ii)              Where There’s A Way There’s A Will. Physicists know that if a natural phenomenon can exist, then most likely it does.  The cyber corollary is that vulnerabilities in the wild WILL be exploited – it’s only a matter of time.  Poisoning the DNS, using the cloud to factor large numbers, and streaming smartphone microphones were all considered theoretical attacks, until they weren’t. Whenever we dismiss vulnerabilities as too difficult to exploit, hackers eventually humble us with their ingenuity.


Just this week we saw two important examples of this rule in action. The first is Apple’s confirmationof a glaring deficiency in their implementation of SSL that means we’ve been kidding ourselves about how secure the Mac and iPhone really are. The software engineers at Apple are mortal, and just as prone to the inevitable security lapses that plague any complex system.

The second example is a blog postby RSA about new malware on Android phones that coordinate with web based attacks to hijack banking sessions. I have been expecting this “innovation” since 2005, when I predictedthat banks, plagued by the security shortcomings of passwords and biometrics, would adopt and embrace out-of-band authentication for any risky transaction:

That's why solutions in the future will move away from 2-factor authentication and toward 2-channel authentication. Since your bank knows your phone numbers, a bank computer can simply call you when it needs to confirm your identity, and authorize the specific transaction ("This is Wells Fargo--please enter the code on your screen to authorize the transfer of $50,000 from your account to the account of the Boys and Girls Club of Belfast"). This is a very inexpensive and fast solution to deploy, and requires much less customer training. Not to mention that it's secure (at least for many years, until hackers can easily identify and commandeer affiliated phone lines).

This prediction turned out well: 2-channel authentication has since become standard procedure for banks, application developers and consumers, thanks largely to three investments I made back then:

1.      If you’re a bank…
Cyota (acq. by RSA) is the market leader in assessing your transactions for risk so they can be escalated for authentication;

2.      If you’re a developer…
Twilio is the market leader in enabling apps to launch phone calls or SMS messages for out-of-band authentication (this may be Twilio’s single largest use case); and

3.      If you’re an individual…
Lifelock leads the Identity Theft market, by contacting you through multiple channels when they spot a risky transaction involving your Personally Identifiable Information.

However, as I parenthetically noted in 2005, it’s theoretically possible to “commandeer affiliated phone lines” in order to defeat 2-channel authentication. This seemed like a pretty far-fetched idea 8 years ago, but sure enough where there’s a way there’s a will, and bank accounts are where the money is! So I wasn’t too surprised to hear from RSA that hackers now intercept your SMS messages and phone calls in order to defeat the banks’ security mechanism.

It is natural that hackers focused on this attack vector because so few IT people understand the perils of mobile malware. Enterprises are busy deploying MDM and app-wrapping products, but they ignore the rampant spread of malware that  renders those solutions useless. If I root your phone and ship home screenshots every minute that you run SalesForce, what good are the MDM and MAM products? (Lucky for Airwatch, they sold out before customers caught on to this.)

This is why I funded Mojave Networks – the only company specifically building a cloud-based smartphone security service, which filters out mobile malware during both download and execution, as well as providing URL filtering, data leak prevention, and enterprise cloud app visibility.

At the time I invested, many people warned me that mobile malware is simply not a big concern. But see Rules 1 and 2 above! Smartphones house our most precious secrets, and there are so many easy ways into them. I’m predicting that enterprises and governments will quickly understand this, and scramble to secure their employees’ phones just as they do their (larger) computers.


If you want to join me in predicting the future of cyberspace, look for the money chasing hackers, and pay more heed this week at RSA to the warnings of security gurus, since no vulnerability is too hard to exploit. Where there’s a way, there’s a will.


Thursday, 9 January 2014

Bessemer's New Office in Minecraft

As BVP expands its global footprint, today our firm announced the opening of an office in an important new geography: Minecraft. With 35 million broadband-connected residents, growing at 100% per year, Minecraft has become a hotbed of innovation.

You can get to Bessemer's new office by pointing your Minecraft client to mc.bvp.com. Or, thanks to the recent integration of Twitch.TV into Minecraft, you can tour the office through this video below. (The thumbnail shows SkySat-1, the first geo-imaging sat launched by Skybox, currently imaging Bessemer's new office.) The video tour was shared on Twitch by my sons Avery and Eliot, who built the new office for BVP, on time and on budget!


Entrepreneurs with new ways to farm pigs, fabricate redstone circuitry, or defend against creepers can submit their business plans into a /kit in the office lobby. We even have office hours Wednesdays at 10am pacific. See you there!


Tuesday, 5 November 2013

The Internet's Neighborhood Watch



The Neighborhood Watch dates back to July 1, 1700 in Colonial Philadelphia with the passage of the Safe Streets bill. With no police department yet established, citizens took turns as the appointed watchmen to "go round ye town with a small bell in ye night time, to give notice of ye time of night and the weather, and anie disorders or danger."

In many ways, cyberspace today feels like Colonial Philadelphia - fraught with "disorders and dangers" and no police force capable of apprehending the offenders. No wonder then that last February President Obama signed an executive order calling on Americans in the public and private sector to establish the equivalent of a cyber Neighborhood Watch.
"It is the policy of the United States to enhance the security and resilience of the Nation's critical infrastructure and to maintain a cyber environment that encourages efficiency, innovation, and economic prosperity while promoting safety, security, business confidentiality, privacy, and civil liberties. We can achieve these goals through a partnership with the owners and operators of critical infrastructure to improve cybersecurity information sharing..."
But sharing cyber threat data is shockingly rare, despite the fact that for the last two decades, hackers have steadily organized a vibrant industry around the tools and services needed to launch cyber attacks --credit card credentials, script kiddies, zero day vulnerabilities, bot armies, and other staples of cyberwarfare are sold through web sites and channels similar to those associated with legitimate IT purchases. And yet up until 12 months ago, when a wave of cyber attacks against US banks, government agencies and media sites exposed our economy's soft underbelly, no enterprise would ever voluntarily discuss its security infrastructure, let alone acknowledge a breach or even an attack, lest they worry their constituents.

But in those 4 months from October 2012 to February 2013, everything changed. A steady drumbeat of DDoS attacks rendered our banks offline and, for the first time, account holders have demanded their banks openly address the problem. In a novel gesture of transparency and collaboration, Bank of America actually asked the Feds for help.

The US has responded by organizing industry and government to start collaborating, so that cyber attackers, as they are detected, cannot simply jump from target to target. Twenty nine federal agencies today share real-time threat data stemming from cyber incidents through an exchange integrated with all the heterogeneous security infrastructure across those agencies. Suspect IP addresses, bad app signatures, malicious domain names, fraudulent host names, and other types of black lists are now updated in real time to broadly deflect attacks as they are discovered.

Furthermore, this federal "ActiveTrust Exchange" has now been opened up to large commercial enterprises, including financial institutions (like BVP) and some mega Silicon Valley tech companies. The President's vision of a national Neighborhood Watch is now a reality.

Paul Ferguson, VP Threat Intel
The company that developed and operates ActiveTrust is Internet Identity ("IID"), a somewhat obscure company in Tacoma, Washington with deep security DNA. IID is pioneering the idea that security technology should be decoupled from security data - that you can't rely on your vendor of security hardware and software to also provide you with all the intelligence you need to filter bad traffic. Your security gear is only as good as the blacklists they enforce; without up-to-date cyber intel, you can't repel the motivated and highly targeted cyber attack.

IID now sells various services and intelligence feeds, but the primary product is membership in the ActiveTrust exchange. ActiveTrust includes highly sophisticated governance modules to anonymize and regulate what you share (to satisfy the lawyers) and what you ingest (to weed out the George Zimmermans from your Neighborhood Watch).

Based on the success of these recurring revenue services, IID has profitably bootstrapped. But the government's collaboration initiative is so important to the viability of the internet that I'm proud to report that I've reached out to IID and Bessemer has just led their first round of venture capital. The Company is now very well funded to invite many more members to join ActiveTrust, starting with critical infrastructure.

I invite you to contact sales-AT-internetidentity.com to apply for membership in ActiveTrust. Let's work together to "to give notice of ye time of night and the weather, and anie disorders or danger."







Wednesday, 9 October 2013

Richard Dawkins and Atheist A Cappella

Richard Dawkins is a frequent visitor to the Bay Area, often stopping at Kepler's to sign books, or speaking at schools (today he taught evolutionary theory to the students at Nueva). In 2009, while he was here for a book tour for Greatest Show on Earth, I hosted a fundraiser for his foundation, for which I organized the first ever atheist a cappella group from among singers I know who tire of crooning about saviors and magical births. Having read Dawkins' book Climbing Mount Improbable, we called ourselves Hereby Chants.

Photo credit: Steve Jurvetson
Well this Sunday the Hereby Chants had the honor of delivering an encore performance for Richard at a private lunch for his foundation's supporters, and here it is...

Saturday, 5 October 2013

An Appetite for Wonder: The Making of a Scientist

Tonight I had the honor of introducing Richard Dawkins at a Kepler's Bookstore book-signing for his memoirs An Appetite for Wonder: The Making of a Scientist. Here are my notes from the intro:

Good evening! I’m your neighbor David Cowan, and with Thanksgiving only 6 weeks away, it’s my job tonight to share with you 6 reasons why we are all very fortunate.

First, we are fortunate to have Kepler’s in our community so we can meet our literary and scientific heroes.

Second we are fortunate because tonight we have a visitor, Richard Dawkins, who ranks among the handful of greatest scientists of our generation. From his perch at Oxford, Professor Dawkins has advanced evolutionary biology, and authored several of the best-selling science books ever published, including Extended Phenotype, Selfish Gene, Blind Watchmaker, Unweaving the Rainbow, Devil’s Chaplain, and God Delusion, which has sold millions of copies.

Another book of his, Climbing Mount Improbable, taught me our third good fortune tonight: that after billions of years of chaos, life sprung on our little planet, our species emerged from a trillion accidents of nature, and the organisms sitting in this room won the lottery of conception. (You may notice that these fortunes are not necessarily presented in any increasing or decreasing order of magnitude.)

And now he’s written his memoirs, An Appettite for Wonder: the Making of a Scientist, and we are quadruply fortunate that after multiple visits here, Kepler’s remains one of Richard’s favorite places to meet his readers.

The first chapter of his memoirs recounts his family history in which Clinton George Augustus Dawkins, consul to Austria and not yet a father in 1830, was fired upon by a cannonball that just barely missed his privates. Naturally, that is good fortune number five for us tonight.

The memoirs go on to document the intellectual development of Earth’s most famous atheist, from humble beginnings on a country farm, and parents who lived sparingly in order to afford the finest education for their children. Reading about the collision of his Anglican indoctrination with natural evidence and common sense evoked strong memories of my own religious upbringing, as I’m sure it would for many of you. He writes:
“I was intensely religious around the time I was confirmed. I priggishly upbraided my mother for not going to church. She took it very well and didn’t tell me, as she should have, to take a running jump.”
But soon Young Richard (or Clinton which we now know to be his true name) started to question the institutional rituals around him. This is my favorite chapter…
[p. 140] I was especially incensed by the hypocrisy of the General Confession in which we mumbled in chorus that we were miserable offenders. The very fact that the exact words were written down to be repeated the following week, and the week after and for the rest of our lives (and had been so repeated since 1662) sent a clear signal that we had no intention of being anything other than miserable offenders in the future. 
But Richard retained his belief in a Creator God, and as a teenager he did continue to worship.... Elvis Presley, that is. Richard privately impersonated the rock and roll legend, and remembers buying the album I Believe.
[p. 142] I listened with delight – for my hero sang that every time he saw the wonders of the world, his faith was reinforced. My own sentiments exactly!...I sort of half believed that in this unexpected record, Elvis was speaking personally to me, calling me to devote my life to telling people about the Creator God. 6. 
Skipping down to our 6th and final good fortune tonight…
I became increasingly aware that Darwinian evolution was a powerfully available alternative to my creator god as an explanation for the beauty and apparent design of life. It was my father who first explained it to me… But eventually a friend – one of the two, neither of them biologists, in whose company I later refused to kneel in chapel – persuaded me of the full force of Darwin’s brilliant idea and I shed my last vestige of theistic credulity, probably at the age of about sixteen. 
Because Richard refused to kneel in chapel, his housemaster Peter Ling summoned his parents for a heart to heart talk over tea.
[p 143] Mr. Ling asked my parents to try to persuade me to change my ways. My father said (approximately, by mother’s recollection): ‘It is not our business to control him in that sort of way, that kind of thing is your problem, and I am afraid I must decline your request.’ 
Richard hasn’t kneeled since then. As Oxford University’s very first Professor for Public Understanding of Science, he has become a powerful agent of social change through his discoveries, lectures, and books. He promotes science education and science-based policy through his private foundation, daily tweets and even last week’s appearance on the Daily Show.

So, neighbors, if you feel as fortunate as I do tonight, please join me in giving a warm Kepler’s welcome to our visiting Biologist, Author, Teacher, Social Activist, Tweeter, and Elvis Impersonator, Professor Clinton Richard Dawkins!

Wednesday, 28 August 2013

The Coming Wave of Cloud Security Startups

This is a reprint of an article I wrote this week for MIT Technology Review.

Our growing computer security problems will create many new companies.

The threat from cyber-intrusions seems to have exploded in just the last 18 months. Mainstream media now report regularly on massive, targeted data breaches and on the digital skirmishes waged among nation states and cybermilitants.

Unlike other looming technical problems that require innovation to address, cybersecurity never gets solved. The challenges of circuit miniaturization, graphical computing, database management, network routing, server virtualization, and similarly mammoth technical problems eventually wane as we tame their complexity. Cybersecurity is a never-ending Tom and Jerry cartoon. Like antibiotic-resistant bacteria, attackers adapt to our defenses and render them obsolete.

As in most areas of IT and computing, innovation in security springs mostly from startup companies. Larger systems companies like Symantec, Microsoft, and Cisco contribute to the corpus of cybersecurity, but mostly acquire their new technologies from startups. Government agencies with sophisticated cyberskills tend to innovate more on the offensive side. I think that in the coming years we will see many small, creative teams of security engineers successfully discovering, testing, and building out clever new ways to secure cyberspace.

Anyone looking to found or invest in one of those small security companies destined for success should focus on the tsunami of change rocking the IT world known as cloud computing. In a transformation that eclipses even the advent of client–server computing in the 1980s, business are choosing to subscribe to services in the cloud over running software on their own physical servers. Incumbents in every category of software are being disrupted by cloud-based upstarts. According to Forrester, the global market for cloud computing will grow more than sixfold this decade, to over a quarter trillion dollars.


Cloud security, as it is known, is today one of the less mature areas of cloud computing, but it has already become clear that it will become a significant chunk of that vast new market. A Gartner report earlier this year predicted that the growth of cloud-based security services would overtake traditional security services in the next three years.

Just like other software products, conventional security appliances are being replaced by cloud-based alternatives that are easier to deploy, cheaper to manage, and always up-to-date. Cloud-based security protections can also be more secure, since the vendor can correlate events and profile attacks across all of its customers’ networks. This collaborative capability will be critical in the coming years as the private sector looks to government agencies like the National Security Agency for protection from cyberattacks.

The cloud also enables new security services based on so-called big data, which could simply not exist as standalone products. Companies like SumoLogic can harvest signals from around the Web for analysis, identifying attacks and attackers that couldn’t be detected using data from a single incident or source.

These new data-centric, cloud-based security products are crucial to solving the challenges of keeping mobile devices secure. Most computers shipped today are mobile devices, and they make juicier targets than PCs because they have location and payment data, microphones, and cameras. But mobile carriers and employers cannot lock down phones and tablets completely because they are personal devices customized with personal apps. Worse, phones and tablets lack the processing power and battery life to run security processes as PCs do.

Cloud approaches to security offer a solution. Software-as-a-service security companies like Zscaler can scan our mobile data traffic using proxies and VPNs, scrubbing them for malware, phishing, data leaks, and bots. In addition we see startups like Blue Cava, Iovation, and mSignia using Big Data to prevent fraud by fingerprinting mobile devices.

Cloud security also involves protecting cloud infrastructure itself. New technologies are needed to secure the client data inside cloud-based services against theft or manipulation during transit or storage. Some security auditors and security companies already sell into this market, but most cloud developers, focused on strong customer growth, have been slow to deploy strong security. Eventually it should become possible for cloud computing customers to encrypt and destroy data using their own encryption keys. Until they do, there is an opportunity for startups such as CipherCloud and Vaultive to sell encryption technology that is used by companies over the top of their cloud services to encrypt the data inside.

Lastly, cloud security also includes protecting against the cloud, which enables creative new classes of attack. For example, Amazon Web Services can be used for brute force attacks on cryptographic protocols, like that one German hacker used in 2010 to break the NSA’s Secure Hashing Algorithm. Attackers can use botnets and virtual servers to wage distributed denial of service attacks; and bots can bypass captcha defenses by crowdsourcing the answers. Cloud-based attacks demand innovative defenses that will likely come from startups. For example, Prolexic and Defense.net (a company Bessemer has invested in) operate networks of filters that buffer their clients from cloud-based DDOS attacks.

Cloud computing may open up enormous vulnerabilities on the Internet, but it also presents great opportunity for innovative cybersecurity. In the coming decade, few areas of computing will be as attractive to entrepreneurs, technologists, and investors.

Friday, 16 August 2013

How Long Will the U.S. Cloud Market be "Snowed In"?

Do recent revelations about US cyber intelligence activities jeopardize our nation’s market leadership in cloud computing? Will enterprises – domestic and foreign alike – now favor foreign vendors, or even avoid the public cloud altogether? A review of the political and technical realities points to trouble for US cloud providers, but only for the short term.
In recent weeks we’ve seen a tangible backlash against the NSA’s PRISM program and those tech companies who cooperate, especially those who “don’t put up a fight.” It is the natural, reflexive reaction to the sudden awareness of a potential intrusion on our privacy, and it includes new scrutiny by individuals and enterprises as to whether they should entrust their data to US cloud vendors, who have already felt some impact on their rates of sales and churn.
As related news reports and editorials come online, they provoke a lot of comments that reflect public sentiment. These comments have expressed concern about the lack of transparency in federal policies and jurisdiction, and even outrage at what many believe to be unconstitutional surveillance.
But in the past week, public comments on news sites have started to incorporate a more balanced look at the situation. There is acknowledgement that US intelligence agencies are doing their jobs when they gather data on potential threats to national security, just as other governments do; that the NSA does not steal IP for economic gain as many other state agencies do, and that despite our deficiencies, the US agencies operate under tighter oversight than foreign agencies. Especially as Congress moves to improve transparency, there is a grudging awareness that US-based clouds may offer the best privacy, relatively.
But is it good enough to be simply less bad? As long as privacy remains a concern, there will be resistance to adoption of any public clouds, and, as the market leaders, US vendors will suffer.
Fortunately, cryptographic technology will ultimately make this issue largely moot for most cloud infrastructure, platforms and applications. To date, cloud vendors have been slow to implement proper cryptographic protocols, since demand has grown so quickly without it. But with the recent focus on privacy, SaaS, PaaS and IaaS providers must get around to implementing what they should have implemented years ago.
Specifically, data in the cloud must be encrypted using keys that are controlled by the customers who own them. So whether you use SalesForce, Box, Google Apps or Workday, you should have the option of encrypting your data both in transit and storage, and although many cloud providers offer encryption today, they typically use one key for everyone, or at best they offer individual keys that are generated and controlled by the vendor.
The recent, notable exception is Amazon, whose CloudHSM service offers AWS customers access to Hardware Security Modules for key protection inside their cloud. It's time for others to follow Amazon's lead, so that customers can comply with their own regulations, data breaches will be far less catastrophic, and intelligence agencies will have to find new ways to snoop.
Until then, interim solutions from a new class of security startup — like CipherCloud, Vaultive, Vormetric, and Navajo (acquired by SalesForce) — enable you to encrypt your data before you send it to the cloud. Unfortunately, cloud providers cannot do much with encrypted data that they cannot decrypt - their applications cannot provide features such as sorting, fuzzy searches, and comparative metrics. CipherCloud and others have had to invent some kludgy workarounds (e.g. adding additional unencrypted index fields) with some but limited success.These solutions will be less compelling when clouds are properly secured.
For IaaS and PaaS vendors, the imperative to hand the keys to the customer is clear, but for SaaS providers, it's trickier, since their apps need to "borrow" the keys. For those customers who cannot tolerate even the smallest risk of exposure to those nation states with formidable cyber capabilities, tradeoffs will have to be made between security and features. There will also be tradeoffs in convenience, since mobile devices will need key management systems or VPNs. The most difficult application to secure would be one that requires sharing among individuals who do not typically have cryptographic keys, which is why Lavabit and Silent Circle just shuttered their secure email services (although I expect Phill Zimmerman will craft a workable solution in time).
Cloud computing still promises compelling benefits, and US vendors have competed well on features and services, benefitting from deep and rapid innovation. But it's time now for them to properly defend their data, and market share, by attending to security. We should expect these cryptographic capabilities to generally come to market in 2015; until then, the forecast for the sector remains Partly Cloudy.